UNISPACE-CX is a comprehensive customer relationship management software solution, helping businesses attract, retain and develop customers. UNISPACE-CX meets the need for interactive cross-channel integration and provides automation technologies that help improve efficiency in responding and processing customer requests.
Salient features
Manage and interact seamlessly with customers through unified multi-channels, including phone, email, live chat, fanpage comments,…
Organize and manage customer requests seamlessly, ensuring efficiency in processing and resolving issues.
Minimizing manual work, from delivering customer requests to handling interactions, prioritizes automation.
Integrated with artificial intelligence (AI), UCX provides smart solutions to help Consultants optimize efficiency in the request processing process.
Organize and manage calling campaigns, predict campaign capabilities, help strongly manage and optimize customer outreach strategies.
Effectively manage and track missed calls, ensuring calls are handled and supported
Product Demo
Explore UCX features to optimize customer interaction management and improve your experience with customers in a nutshell through our Demo Clip
Watch Video (02:32)
Service pack
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